National Account Manager

Job Type: Full-time
Department: Sales
Reports to: Sr. Director, Sales

Summary

The National Account Manager will represent the entire range of MagickWoods products and services to critical large retail customers while leading the customer account planning cycle and ensuring assigned customer’s needs and expectations are met.

Duties & Responsibilities:

• Establish productive, professional relationships with key personnel in assigned customer accounts.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively lead a joint MagickWoods-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
• Coordinate the involvement of MagickWoods personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
• Generates and develops added-value business with existing clients to meet specified production goals.
• Manages consistent growth within particular client base.
• Makes and develops contacts with selected clients and strategic partners.
• Maintains and develops client relations for new and larger established existing clients, assuring all existing clients are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
• Develops customer relations including but not limited to sales leads, research, warm calls, qualifying leads, developing leads, and customer service.
• Closely interacts with customer service and compliance team.
• Engages in both a domestic and international sales focus.
• Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
• Seeks and creates opportunities to expand business with current clients’ identifying further business needs and presents a solution.
• Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis.
• Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
• Analyzes existing and anticipated client needs and promote company services to meet such requirements.
• Manages the preparation and implementation of sales and business development plans, sales forecasts and strategies.
• Formulates the overall objectives and strategy to develop a high-value relationship within all areas.
• Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers.
• Functions as liaison between client companies and operations staff.
• Performs other related duties as assigned by management.

Qualifications:

• Bachelor’s degree (B.A.) in related field or equivalent.
• Minimum of 3-5 years related experience or equivalent.
• Well-developed negotiation, project and account management skills.
• Experience in domestic and international sales.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Demonstrated ability to create sales results and sell services in a complex environment.
• Expertise in expanding senior level management at large customers.
• Excellent written and verbal communication skills.
• Excellent problem resolution and consultative sales skills.
• Ability to work independently and as a member of various teams and committees.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Creative, flexible, and innovative team player.
• Acute attention to detail.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Ability to deal effectively with a variety of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient on Microsoft Office Suite.

Job Location:
Vaughan, ON, Canada